FAQ
Got
questions?
Here's everything people usually ask. If yours isn't here, just text me.
How long until I get my order?
Usually about a week from when you pay. Simple designs can be faster, complicated ones might take a few days longer — I'll text you with an estimate when your order comes in.
Do you deliver? Where?
Yep — free local delivery in Utah. If you're farther away, message me and we can figure out shipping.
How do I send my design idea?
Two ways, and you can do both at the same time:
- Describe it in words when you order — like "my dog's name in cursive with little paw prints"
- Upload a reference photo — a sketch, screenshot, or example you found online
If your idea is vague, that's totally fine. I'll come up with a few options and send them over.
Can I see a preview before you make it?
Always. Once I have your idea, I'll text or email you a digital mockup. Nothing gets printed until you say go.
What if I don't like how it turns out?
I'll work with you to make it right. If something's wrong with the print or the item, I'll redo it. If you just changed your mind after approving the mockup, that's a little harder — but reach out and we'll figure something out.
Can I bring my own shirt or mug?
Sometimes! Depends on the material and the design. Text me a photo of what you've got and I'll let you know.
Do you do bulk orders? (team shirts, party favors, gifts)
Yes! Bulk orders are some of my favorites. Message me first with how many you want and what you're thinking — I can usually give a discount for bigger orders.
How do I pay?
Three ways: Venmo, Greenlight (which lets you use a card, Venmo, or Google Pay even without a Greenlight account), or cash on delivery. You'll pick at checkout.
You're really 13?
Yep! I started this last year with help from my dad, and I take it seriously. Every order helps me save up for volleyball camp this summer 🏐
Still have questions?
Text or email me — I'll get back to you fast.
Contact McKinley →